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Forbes April 11, 2013 CapitalOneSpark​Voice: Taking Care Of Business: Social Media Will Transform Customer Service

Forbes June 14, 2015 7 Things You Can Do To Ward Off Identity Theft

Forbes June 11, 2015 You're Sick Of Your Job But Not Ready To Retire - Here's Your Next Move

Forbes April 23, 2013 Why Getting Comfortable With Discomfort is Crucial to Success

Forbes Apr. 20, 2014 Does Doing Good In Business Imply Doing Less Well?

Handelsblatt, 19. Dezember 2012 Zinswetten-Verkauf - Italienisches Gericht verurteilt Deutsche Bank

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Forbes Feb. 22, 2015 To Be An Inclusive Business, Forget Business School Lessons on Strategy

Forbes Oct. 8, 2015 The Headhunter Asked 'How Can You Doubt Me?'

Forbes May 3, 2017 How You Can Become A Better And More Inquisitive Listener

Forbes Apr- 10, 2015 Tips to Properly Price Your Product or Service

Forbes Feb. 25, 2015 How America's Top CEOs Motivate Employees--And Get Results

Forbes May 11, 2017 Five Nosy Questions Recruiters Ask -- And How To Answer Them

Forbes April 11, 2013 Leadership Tip: Hire the Quiet Neurotic, Not the Impressive Extrovert

Forbes Sept. 4, 2016 Improve Customer Service By Speaking The Customer's Language (Not Making Them Learn Yours)

Forbes Nov. 13, 2014 The 5 Top Secrets For Avoiding Relationship Gaffes

Forbes May 13, 2014 SAP​Voice: Are you Ready? Here are the Top 10 Skills for the Future

Handelsblatt, 24. März 2011 Hypo Real Estate kämpft sich langsam zurück Sie war mit 150 Milliarden Euro gerettet und verstaatlicht worden - jetzt kämpft sich die Hypo Real Estate langsam zurück. Im vergangenen Jahr gab es einige Lichtblicke, doch ...

Forbes July 16, 2014 Five Customer Service Lessons From Today's Viral Comcast Call

Forbes Aug. 23, 2015 Ten Signs Your Boss Doesn't Respect You

Forbes Nov. 24, 2013 Forget 'Mentally Strong': Take The Oath Of Elvis And Be Creative

Forbes Aug. 8, 2014 Are You Properly Managing Your Core Competency?

TOI, May 5, 2013 Virtual vs real friends: 4 things to know

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Forbes June 18, 2015 President Kennedy: One-Two Punch In Speechmaking

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Forbes April 2, 2016 Don't Let Your Friend Deliver Your Resume -- Here's Why