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02.09.2020, 01:54

Customer Service Lessons For All From Hyatt’s Dramatic Call Center Overhaul

Customer Service Lessons For All From Hyatt’s Dramatic Call Center Overhaul

BBC Jan. 18, 2020

Customer Service Lessons For All From Hyatt’s Dramatic Call Center Overhaul

Whether your business is a mom & pop operation (or pop & pop or a mom & mom) with just you and your partner handling the phones, or it’s a larger operation with a cast of hundreds of agents, the contact center (call center) is a key element in building and sustaining your relationship with customers.

Happily, there read »

19.01.2020, 00:56 von COO | 108 Aufrufe

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